Payment Policy

Last Updated: 1 September 2026

At Lovamark, we want your checkout experience to be simple, secure, and straightforward. This Payment Policy explains how payments are handled when you place an order at lovamark.shop.

1. Accepted Payment Methods

Lovamark accepts the payment methods available through our checkout, which may include:

  • Shop Pay
  • Apple Pay
  • Google Pay
  • Credit and debit cards, including Visa, Mastercard, American Express, and other supported cards

Available payment methods may vary depending on your device, browser, location, or payment provider.

2. Payment at Checkout

Full payment is collected when you place your order.

Before completing your purchase, please review your order carefully, including the product, quantity, and total price shown at checkout.

By submitting an order, you confirm that the payment information you provide is accurate and that you are authorised to use the selected payment method.

3. Secure Payment Processing

Payments are processed through secure payment providers and Shopify checkout services.

Lovamark does not store your full credit or debit card details on our own servers. Please do not send card numbers, security codes, passwords, or other sensitive payment information by email.

4. Order Confirmation

After your payment has been successfully processed, you will receive an order confirmation by email.

If you do not receive your confirmation email, please check your spam or junk folder. You can also contact us at contact@lovamark.shop for assistance.

5. Digital Product Delivery

Most products available from Lovamark are digital downloads.

After successful payment, your purchased files or download instructions will be provided electronically. In some cases, delivery may be delayed temporarily because of payment verification, technical processing, or other system-related issues.

6. Pricing

Prices displayed on lovamark.shop are shown in GBP (£) unless otherwise stated.

We make reasonable efforts to ensure that product prices and checkout totals are accurate. If a pricing error occurs, we may contact you before completing the order or provide a refund if the order needs to be cancelled.

7. Failed or Declined Payments

If your payment is declined, please check that your billing information and payment details are correct.

You may also need to contact your bank or card provider for further assistance. Lovamark cannot override a payment provider's decision to decline a transaction.

8. Refunds

Because our products are primarily digital downloads, refunds are generally not available after a digital product has been delivered or accessed.

However, we may review refund requests in situations such as:

  • Duplicate charges
  • A corrupted or unusable file
  • Failure to receive the purchased download
  • A product that is materially different from its description

Please contact us as soon as possible if you experience a problem with your purchase.

9. Contact Us

If you have any questions about payments, orders, or digital downloads, please contact us:

Lovamark
Website: lovamark.shop
Email: contact@lovamark.shop
Phone: 757-575-3118
Address: 1525 Front Royal Dr, Henrico, VA 23228, United States